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Two people supporting an older adult in a home setting, representing support worker training and personal care career pathways.

Personal care career pathways designed for the workplace

Our range of support worker training options provides practical, hands‑on experience to help you become a personal care worker in Australia. Our courses include training in our simulated care environment, providing a realistic setting for honing your skills and gaining confidence in providing care to clients.

Additionally, each course incorporates a work placement component where you can put your new skills into practice. We understand that finding a work placement can be stressful and we are committed to easing this process for our learners. We partner with care facilities across Australia to support you in securing both disability and aged care work placement. This opens up further opportunities to explore personal care career pathways, once standard placement, suitability and screening requirements are completed.


Why choose a personal care career pathway?

With an ageing population and the recent expansion of the National Disability Insurance Scheme (NDIS), demand for skilled aged and disability support staff continues to grow, with My Career forecasting very strong future demand for Aged and Disabled Carers. Job opportunities in aged and disability support can be found across Australia and offer flexible work schedules, including full-time, part-time, and casual positions. Work in this sector can also be found outside of standard working hours, such as mornings, evenings, or weekends, ensuring flexibility to accommodate your lifestyle.


Why choose Pivot Training for your support worker training?


Frequently asked questions – getting qualified

How does the blended learning study format work?

Blended learning combines in-person training with online study. This may include attending scheduled face-to-face sessions and completing coursework online in your own time. The structure and balance of learning activities will vary depending on the course.

What is a simulated care environment?

It is an immersive training facility mirroring real-world care environments, fully equipped with bedroom suites, functional kitchens, laundries, and bed/bathroom lifters to build student confidence.

Will I have to find my own work placement?

No, Pivot Training supports learners by partnering with care facilities across Australia to coordinate and secure mandatory work placements, once standard placement, suitability and screening requirements are completed.

What online platform does Pivot Training use?

Courses utilise the premium Australian Learner Management System, aXcelerate, ensuring a reliable learning platform with a guaranteed 99.9% uptime.

What are the basic entry requirements for an individual support course?

Students must attend an information session, pass applicable screening checks, complete a Language, Literacy, Numeracy and Digital (LLND) evaluation, as well as be able to safely perform manual handling/lifting.

What happens if I struggle with the course reading or math requirements?

Pivot Training evaluates Language, Literacy, Numeracy, and Digital (LLND) skills prior to start, and may offer support through our Foundation Skills program to ease the transition.

Can I access government subsidies for support worker training?

Yes, South Australian Government subsidies are available for eligible permanent residents, citizens, or specific visa holders residing in South Australia. Additional eligibility criteria may apply. Please check the full eligibility requirements.


Frequently asked questions – working in individual support

What career areas can I enter with a Certificate III in Individual Support?

Graduates can pivot directly into employment fields such as Aged Care, Disability Support, Residential Care, School Support and Home Respite care roles.

Are there flexible working hours in individual support?

Yes, job positions offer diverse full-time, part-time, and casual roles covering morning, evening, or weekend shifts to suit your lifestyle requirements.

Is the future job demand high for aged and disabled carers?

Yes, My Career forecasts very strong future demand within this sector due to an expanding NDIS and an ageing national population.

“I feel more confident and focused, and I’m excited to pursue new opportunities that align with my career growth.” – CHC33021 Certificate III in Individual Support Graduate