Develop the skills and knowledge to carry out a range of basic procedural, clerical, administrative and operational tasks that require self-management and technology skills applicable across a wide range of industries.
By studying a Certificate II in Workplace Skills you will develop the skills to:
Utilise business resources efficiently and operate effectively in workplace settings
Ensure health, safety, wellbeing, and sustainability in the workplace
Apply communication skills and advise on products and services
Use business software applications and implement time management strategies
You will strengthen your:
Digital skills using personal devices
Pathways to employment
Pathways to further study
Entry Requirements
There are no formal entry requirements for the Certificate II in Workplace Skills you will need:
- Sufficient language, literacy, numeracy and digital skills to undertake training reviewed via a Learner Support Questionnaire
- To have access to a computer with an internet connection and email account
- The desire to complete online study each week
System Requirements
To study this course, you will need:
- A computer with word processing application (such as MS Word or Google Docs), Adobe Acrobat Reader DC, and an internet connection
- A computer webcam, or alternate method to interact with your trainer via video call
- An email account
- To enable cookies in your browser
Note that we recommend using Google Chrome as your browser for the best experience with our eLearning platform.
Delivery Information
This course is delivered entirely online via our eLearning platform.
All learners in the Certificate II in Workplace Skills will be given an Individual Learning Plan developed to meet their needs.
Support from our industry trainers is available via email, phone, video call and face to face support days are available in some locations.
Course Outline
BSBCMM211 Apply communication skills
BSBPEF101 Plan and prepare for work readiness
BSBPEF201 Support personal wellbeing in the workplace
BSBPEF202 Plan and apply time management
BSBWHS211 Contribute to the health and safety of self and others
BSBTEC203 Research using the internet
BSBTEC201 Use business software applications
BSBSUS211 Participate in sustainable work practices
BSBOPS101 Use business resources
BSBOPS201 Work effectively in business environments
Course Outcome
On successful completion, you will receive the BSB20120 Certificate II in Workplace Skills, or a Statement of Attainment for partial completion.
Study Options
| Workshop location | Study mode | Course load | Start date | |
|---|---|---|---|---|
| Fully online |
 |
Full Time / Part Time | Rolling Intake | Apply Now |